Notation about the specific transaction

loofah products

Products are limited to stock.

You will be responsible for shipping and cash on delivery fees.

■Shipping fee■
[Nationwide] Flat rate…550 yen
*All above tax included
*For some remote island areas, we will contact you separately.
*Shipping is free for purchases of 5,500 yen (tax included) or more per item.

■Cash on delivery fee■
Flat rate...500 yen (excluding tax)

*After completing the purchase procedure, we will notify you of the final payment amount via email.

[Cash on delivery customers]
Please receive the product on the specified date.
If you are not present at the time of product delivery, please be sure to receive the product within the number of days indicated on the delivery company's absence notice.

[Customers paying at convenience stores]
We will send you a remittance form along with the product.
Remittance fees will be borne by our store.
Please make payment within 10 days after receiving the product.

[Cash on delivery customers]
Items in stock will be shipped within 7 days after order confirmation.
If the item is out of stock, we will contact you separately.

[Customers paying at convenience stores and credit cards]
Items in stock will be shipped within 7 days after order confirmation.
If the item is out of stock, we will contact you separately.

・Please note that we cannot accept returns due to customer's convenience.
-If there is a defective item, please contact us within 3 days after receiving the item. Please note that after this time, we will no longer be able to accept requests for returns or exchanges.
・We cannot accept returns of products that have been opened (unless the product is found to be defective after opening) or that have scratches or stains due to the customer's responsibility.

*After receiving the product, please check the contents.

If the item is defective, we will pay the return shipping fee.

-We will only accept returns if the item is damaged during shipping, is defective, or if you receive a different item than you ordered. After checking our inventory status, we will replace the item with a new or equivalent item.

We accept cash on delivery, convenience store payment, and credit card payment.
Please use the various options according to your wishes.

*For those using convenience store payment
To protect personal information, the address on the transfer form (payment slip) is hidden. note that.

Cash on delivery: upon delivery of the product
Postal transfer/convenience store payment: within 10 days after receiving the product