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privacy policy

Handling of personal information

(Definition of personal information)
Personal information is information about an individual, and refers to information that can identify a specific individual, such as name, date of birth, gender, telephone number, e-mail address, occupation, place of work, etc.

(Collection and use of personal information)
Our company collects and uses personal information only within the scope of the following purposes.
The collection and use of personal information by our company is based on the voluntary provision of personal information by the customer, and if the customer provides personal information, the customer is deemed to have given permission for the company to use the personal information in accordance with this policy.

・Work necessary to deliver the ordered products of our company
・Providing information deemed useful and necessary to customers, such as information on new products
・Inquiries and confirmations from our company necessary for business execution, and gathering opinions to improve services.
・Respond to various inquiries

(Provision of personal information to third parties)
Our company will not disclose or provide personal information to a third party without obtaining the consent of the person in advance, unless there is a legitimate reason such as when required by law. However,This does not apply in the following cases.
・Identity verification at the payment company,When personal information is disclosed to a payment company for billing confirmation and credit checks


(Supervision of subcontractors)
Our company may provide some personal information to external subcontractors in order to perform business such as providing products and services to customers. In that case, we will manage the outsourcing company to ensure that it handles personal information appropriately.

(Management of personal information)
In order to prevent leakage, loss, damage, etc. of personal information, our company has appointed a site management manager, and strives to ensure sufficient safety and security.We also manage the personal information entrusted to us appropriately to keep it accurate and up-to-date.

(Inquiry, modification or deletion of information content)
If a customer wishes to inquire, correct, or delete personal information provided to us, we will respond promptly within a reasonable range after confirming the identity of the customer.

(About security)
Our company uses SSL (Secure Sockets Layer) encryption technology to encrypt communications when customer information is transmitted.

(About the use of cookies for advertising distribution)
Our company may post advertisements distributed by third parties such as Yahoo Japan Corporation, and in connection with this, such third parties may obtain and use cookie information, etc. of users who visit our company.
Cookie information etc. obtained by the third party will be handled in accordance with the privacy policy of the third party.
Users can stop the third party's use of cookie information, etc. for advertising distribution by accessing the opt-out page provided on the third party's website.
A cookie is a mechanism that stores usage history and input contents sent and received between the browser and the server as a file on your computer when you use a web page. The next time you access the same page, the page operator can use the cookie information to change the display for each customer. A website can retrieve cookies from a user's browser if the user's browser settings allow the sending and receiving of cookies. Please note that to protect your privacy, your browser will only send cookies that are sent and received by the website's server.
Customers can select settings regarding the sending and receiving of cookies, such as ``Allow all cookies,'' ``Reject all cookies,'' and ``Notify user when receiving cookies.'' The setting method varies depending on the browser. Please check the "Help" menu of your browser for information on how to set cookies.
Please note that if you choose to reject all cookies, you may be subject to restrictions on the use of various services on the Internet, such as not being able to receive services that require authentication.

(Announcement regarding the handling of retained personal data)

Based on the Act on the Protection of Personal Information, our company makes the following announcement regarding the handling of personal data held by our company.

(1) Business name
Hechima Sangyo Co., Ltd.
(2) Representative director
Hidenari Takita
(3) Personal information protection manager
Agent: Customer Service Department Manager
(4) Head office location
633 Nakano, Imizu City, Toyama Prefecture, 939-0273



(Where to file complaints regarding the handling of retained personal data)

In any of the following cases regarding your personal information, please contact the inquiry desk below, and in this case, we will promptly respond to your request within a reasonable range, with the exception of deleting the minimum information necessary for our operations.

  • If you wish to have your personal information disclosed, corrected, or notified of the purpose of use, etc.
  • If you wish to stop using or providing your personal information.
  • If you wish to discontinue sales activities by e-mail, direct mail, or telephone from our company.


Inquiry Desk: Personal Information Customer Consultation Desk
Address: 〒939-0273 633 Nakano, Imizu City, Toyama Prefecture
Reception hours: Weekdays 9:00 a.m. to 5:00 p.m.
Phone number: Toll-free 0120-5454-87